Regulations for the provision of electronic services by lorjubilerswo.pl
INTRODUCTORY PROVISIONS
The Regulations are these Regulations for the provision of Services by electronic means in the area of ​​the lorjubilerstwo.pl internet domain, which define the conditions for the provision of Services by the Seller via the website www.lorjubilerstwo.pl to customers.
The Customer is an entity that concludes a Service Agreement with the Seller, provided that he has full legal capacity or limited legal capacity in cases regulated by generally applicable law or being a legal person or an organizational unit.
A consumer is a customer who is a natural person and concludes a contract not directly related to his business or professional activity.
The seller is JEWEL COMPANY Alberto Coradeschi based at ul. Władysława Łokietka 18, 66-400 Gorzów Wielkopolski, NIP: 5992827678. The company is JEWEL COMPANY Alberto Coradeschi, which is the owner of the lorjubilerstwo.pl shop.
The store is an online store run by the Seller in Polish via a website available on the Internet at the url www. lorjubilerstwo.pl. The Store provides Services to Customers, including Sales.
The service is a service provided by the Seller to the Customer, on the basis of an Agreement concluded between the parties via the Store, as part of an organized system of concluding distance contracts, without the simultaneous physical presence of the parties.
The basket is a functionality of the Store, which enables the Customer to complete orders for Products. The Product is added to the list of Products covered by the order by using the „Add to cart” button next to the Product in the area of ​​the Store’s website.
Sale is a service provided by the Seller to the Customer for the sale of Products without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the Customer, sent and received using electronic processing devices, including digital compression, and data storage, which is in all broadcast, received or transmitted over a telecommunications network.
The contract is a contract for the provision of the Service by the Seller to the Customer.
The Seller’s Contact Details are the details of the Seller, with the use of which the Customer can contact him, i.e. L’OR jubilerstwo, Plac Grzybowski 10/15, 00-104 Warsaw, e-mail address: lorsalonjubilerski.gmail.com
The Customer’s Contact Data is the Customer’s data that the Seller may use to contact the Customer, including the address and e-mail address.
The Customer Account is a panel that manages the Customer’s orders, available in the Store, subject to Registration and Logging in.
Registration is the creation of a Customer Account by the Customer, using the Store’s registration form on its website.
The product is an item presented in the Store by the Seller for the purpose of Sale.
Delivery is the delivery of Products to the Customer to the destination indicated by him, via the Carrier.
A carrier is an entity that performs the activities of Delivering Products in cooperation with the Seller.
External Payment System – is an online payment system used by the Seller.
Working Days are days from Monday to Friday, excluding public holidays.
§1 GENERAL CONTRACTUAL CONDITIONS
Seller pursuant to art. 8 sec. 1 point 1 of the Act of 18 July 2002 on the provision of electronic services lays down the Regulations, which are available at the Store’s url, as follows: www.lorjubilerstwo.pl
The Seller provides Services in accordance with the Regulations and the provisions of generally applicable law.
The Seller provides these Regulations on the Store’s website.
Customers can at any time: gain access to the Regulations, record them, acquire and recreate by printing or saving on a data carrier.
The information provided on the Store’s website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement.
The provision of all Services takes place via the Store’s website 24 hours a day, 7 days a week.
§2 TERMS OF USE AND REGISTRATION
In order to use the Store, it is necessary for the Customer to have an ICT device with access to the Internet, a correctly configured web browser in the current or previous version: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Safari, or Opera, as well as an active and correctly configured account. e-mail.
The use of the Store takes place by reading its content.
The management of the Customer’s orders takes place via the Customer Account. Using the Customer Account is possible after its creation, using the correct login and password. In order to use the Customer Account, it is required to log in with a password.
The creation of a Customer Account takes place through voluntary Registration, consisting in completing and sending the Seller the registration form, which is available in the area of ​​the Store’s website.
Filling out the registration form consists in filling in all mandatory and possibly optional fields of the form, using true, complete and Customer-related data, in particular Customer Contact Data.
Before sending the registration form, by checking its appropriate box, the Customer should declare that he has read the Regulations and accepts its provisions.
Before sending the registration form, by checking the appropriate box on the registration form, the Customer may voluntarily declare that he agrees to the processing of his personal data provided in the registration form for marketing purposes by entities cooperating with the Seller.
The statement referred to in the above point includes the confirmation by the Customer that he has been informed about the content of this provision: the indicated marketing goals may include, in particular, sending commercial information by entities cooperating with the Seller using the Customer’s Contact Details. The consent referred to in the above point may be withdrawn at any time, and the Customer has the right to access his personal data and correct them.
Sending the registration form consists in sending it to the Seller via the Store, using the appropriate functionality in the area of ​​the registration form.
§3 PROVISION OF FREE SERVICES
The Seller provides the following free Services to Customers:
providing an order form,
maintaining a Customer Account,
Newsletter,
providing a „Wish List”
The contract for the provision of the Service of providing the order form is concluded for a definite period of time at the start of using the order form and is terminated when the order is placed or the Customer fails to submit it. The subject of this Agreement is to provide the order form on the Store’s website in order to send the order to the Seller.
The contract for the provision of the Product inquiry service is concluded for a definite period of time at the start of using the product inquiry option and is terminated when the Customer uses it or abandons this action. The subject of this Agreement is to provide the option to inquire about the Product in order to ask the Seller about the availability of the Product.
The contract for the provision of the Customer Account Service is concluded for an indefinite period at the time of the Customer Account Registration. The subject of this Agreement is to provide the panel managing the Customer’s orders.
The Agreement for the provision of the Newsletter Service is concluded for an indefinite period when the Customer receives the confirmation of the conclusion of the Agreement for the provision of the Newsletter Service by the Seller to the e-mail address. The Service is ordered by the Customer using the appropriate Newsletter activation field in the registration form or in another form provided by the Seller on the Store’s website. The subject of this Agreement is the provision of the Seller to the Customer, consisting in sending to the e-mail address messages containing information about the Products or Services provided by the Seller. This Agreement is terminated when the Customer unsubscribes using the deactivation field in the Customer Account area.
The contract for the provision of the „Wish List” service is concluded for an indefinite period at the time of starting to use the functionality provided by the Seller on the Store’s website. The subject of this Agreement is to enable the Store’s Customers to create a list of products that they would like to receive as a gift from third parties. How the „Wish List” works:
The service can only be used by the person who created the Customer Account.
The service allows you to:
creating a wish list,
owner management of the Wish List,
the owner of the Wish List invites guests to: view the List, make a selection and purchase gifts on it,
creating an address book with e-mail addresses of third parties to whom Wish List invitations are sent.
The wish list will only be shared by owner-invited guests who have accepted the invitation.
The wish list may only include products in the Store’s commercial offer.
The contract for the provision of a free Service may be terminated by the Customer or the Seller without giving a reason and at any time, using the functionalities included in the Regulations or by e-mail sent to the e-mail address included in the Seller’s Contact Details or Customer Contact Details.
§4 ORDERS
Orders for Products can be placed via the Store’s website 7 days a week, 24 hours a day, using the Cart function. After completing the list of Product orders, in the Basket area, the Customer proceeds to the order.
If the Customer is a logged-in holder of a Customer Account, he goes to the next stage of placing the order as a logged-in Customer.
If the Customer is not a logged in holder of the Customer Account, he chooses the method of placing the order by using the form:
„Create an account”, using the Customer Account that will be registered. The Customer then registers the Customer Account and uses it to proceed to the next stage of placing the order.
„Quick shopping”, without using the Customer Account. Then the customer goes to the next stage of placing the order.
„Log in” using your Customer Account. Then the customer goes to the next stage of placing the order.
After choosing the method of placing the order, the Customer provides:
billing information for invoicing,
delivery information, including the Delivery address,
method of Product Delivery by selecting the appropriate Delivery option,
method of payment, by selecting the appropriate payment option.
Placing an order is preceded by the Customer receiving, by displaying in the Cart area, information about the total price for the order, including taxes and related costs, in particular the costs of Delivery and payment.
Placing an order may take place by using the „GO TO ORDER COMPLETION” field in the Cart and is tantamount to the Customer submitting an offer to the Seller to conclude a Sales Agreement for Products included in the order.
Before sending the order form, by checking its appropriate box, the Customer should declare that he has read the Regulations and accepts its provisions.
The order placed may be changed by the Customer until the Seller receives information about the shipment.
Changing the order may include its cancellation, partial cancellation, extension with additional Products, change of the Delivery address.
The Seller shall immediately inform the Customer about the impossibility of executing the order in the event of any circumstances causing it. This information is provided by phone or electronically using the Customer’s Contact Details.
The information may include the following methods of order modification:
cancellation of the part that is impossible to complete, which results in the conversion of the value of the contract,
dividing the Products subject to Delivery into a part which Delivery is possible and a part which will be Delivered at a later date, which does not result in the conversion of the order value,
cancellation of the order in full, which results in the cancellation of the value of the order.
Confirmation of the order is made by sending an e-mail by the Seller to the e-mail address provided in the Customer’s Contact Details. Confirmation of the order is tantamount to the acceptance by the Seller of the offer to conclude a Sales Agreement submitted by the Customer.
§5 SALE
The Seller provides the Customers with the Service of selling Products at a distance, via the Store.
The subject of the Sales Agreement includes the Seller’s obligation to transfer the ownership of the Products to the Customer and release them, and the Customer’s obligation to collect the Products and pay the Seller the price of the Products.
The Seller reserves the right to conduct promotional campaigns consisting in reducing the Product price until a specified date or until the stock of Products subject to promotion is exhausted.
By concluding the Sales Agreement, the Seller undertakes to provide the Customer with Products without defects.
The Sales Agreement is concluded upon confirmation of the Customer’s order acceptance by the Seller.
The Products are released immediately and usually within 2-4 Business Days.
In special cases, the time of Product Release may be extended, about which the Seller informs the Customer by phone or electronically using the Customer’s Contact Details, unless a shorter or longer period is specified in the description of the Product or when placing the order. In the case of Products with different delivery times, the delivery date is the longer given date.
The time of delivery of the Products may change if the order is changed by the Customer.
The Products are released via the Carrier, to the address provided by the Customer,
The beginning of the period of delivery of the Product to the Customer is counted as follows: I. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account, II. Immediately if the Customer selects the payment method „cash on delivery”.
The Seller confirms that the Products have been released to the Carrier for Delivery to the address provided by the Customer when placing the order, by sending an e-mail or SMS using the Customer’s Contact Details.
The risk of accidental loss or damage to the item passes to the Consumer upon its delivery to the Consumer.
The delivered parcel should be examined by the Customer in the presence of the Carrier. In the event of damage to the shipment, the Customer has the right to request a proper report.
§6 PAYMENTS
The value of the payment for the Sale is determined on the basis of the Product price list available on the Seller’s website at the time of ordering the Product. The prices listed on the Store’s website for a given Product are gross prices in Polish zlotys and include VAT, but do not include the costs of Product Delivery and the selected form of payment.
The costs of the transaction and Product Delivery are borne by the Customer.
The total price of the order, visible in the Cart area before placing the order and after selecting the method of Product Delivery and payment, includes the price for the ordered Products, including tax liabilities and all related costs, in particular Delivery and transaction costs. The total price of the order is binding for the Seller and the Customer.
The Store enables the following payment methods for the provided Sales Services:
by transfer to the Store’s bank account,
by transfer using the External Payment System,
cash on delivery, cash on delivery from the Carrier.
The due date for payment is the moment the Product is released.
The invoice or VAT invoice for the Sales Service shall be attached to the Products subject to release.
At the Customer’s request, the bill or VAT invoice for the Sales Service may be sent in electronic form.
The reimbursement of the payment by the Seller takes place immediately, not later than within 14 days from the date of the cause, in the case of:
withdrawal from the Agreement by the Consumer,
Customer’s resignation from the order or part of the order paid prior to implementation
the Seller recognizes the claim covered by the complaint in whole or in part, based on generally applicable provisions.
The payment is refunded using the same payment method that was used by the Customer in the original transaction, unless he agrees to a different solution that does not involve any costs for him.
The Seller is not obliged to reimburse the additional costs of Product Delivery incurred by the Customer, if the Customer has chosen a method of Product Delivery other than the cheapest standard Delivery method offered by the Seller.
§7 COMPLAINTS AND WARRANTIES
Complaints may be submitted in writing, by traditional mail, to the address indicated in the Seller’s Contact Details, using the RETURN FORM. The Return Form is attached to each order – if there is no such order, please contact the Seller to send the form electronically.
The complaint application should be completed in full, without omitting any inquiry.
The seller recognizes the complaint within 14 days from the date of notification. In the content of the submitted complaint, it is recommended to provide the Customer’s Contact Details, which will be used to answer the complaint and conduct related correspondence.
If the complaint concerns the Product, in order for the complaint to be considered by the Seller, the Customer should Deliver or send the Product complained about to the Seller’s address.
Complaints may be submitted under the warranty for defects in Products covered by the Sales Agreement and other Services.
If the Product has a defect, the Customer may request the replacement of the Product with one free from defects or removal of the defect. The Seller is obliged to replace the defective Product with one free from defects or to remove the defect within a reasonable time without undue inconvenience to the Customer.
The Seller may refuse to satisfy the Customer’s request if it is impossible to bring the defective Product into compliance with the Agreement in the manner chosen by the Customer or would require excessive costs compared to the second possible method of compliance with the Agreement.
If the Customer is not a Consumer, the Seller may refuse to replace the Product with a Product free from defects or to remove the defect also when the costs of compensating this obligation exceed the price of the Product sold.
If the Product has a defect, the Customer may submit a declaration of price reduction or withdrawal from the Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Product with a Product free from defects or removes the defect. This limitation does not apply if the Product has already been replaced or repaired by the Seller or the Seller has failed to satisfy the obligation to replace the Product with a Product free from defects or to remove the defect. The customer may not withdraw from the contract if the defect is irrelevant.
The Consumer may, instead of the removal of the defect proposed by the Seller, demand that the Product be replaced with a Product free from defects, or instead of the Product replaced, demand that the defect be removed, unless it is impossible to bring the Product into compliance with the Agreement in the manner chosen by the Consumer or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the Product free from defects, the type and significance of the defect found is taken into account, as well as the inconvenience to which the Consumer would otherwise be exposed.
The reduced price referred to in points 9 and 10 above should remain in proportion to the price resulting from the Agreement in which the value of the Product with the defect remains to the value of the Product without a defect.
The consumer has the option of using the following extrajudicial means of dealing with complaints and redress:
submitting an application for settlement of a dispute arising from the concluded Sales Agreement to a permanent amicable consumer court operating at the Trade Inspection,
submitting an application for the initiation of mediation proceedings on the amicable settlement of the dispute between the Consumer and the Seller to the provincial inspector of the Trade Inspection,
using the help of a poviat or municipal consumer ombudsman or a social organization whose statutory tasks include consumer protection,
submitting a complaint via the EU ODR internet platform, available at http://ec.europa.eu/consumers/odr/
Products may be covered by the manufacturer’s or distributor’s warranty. In this case, the Customer is entitled to advertise the Product using the warranty rights by making a complaint to the guarantor. Filing a complaint to the guarantor can be made through the Seller or directly to the guarantor.
The customer may exercise the rights under the warranty for physical defects of things, regardless of the rights resulting from the guarantee.

§8 WITHDRAWAL FROM THE CONTRACT
The consumer may, without giving any reason, withdraw from the Service Agreement, including the Sales Agreement, within 14 days, subject to the standards indicated in the notice on withdrawal from the Agreement, constituting an appendix to the Regulations, posted on the Store’s website.
The right to withdraw from the Agreement is not entitled to the Consumer, among others in relation to the Sales Agreement:
if the Seller has fully provided the service with the express consent of the Consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Agreement,
A non-prefabricated product, manufactured according to the Consumer’s specification or serving to satisfy his individual needs,
A product that deteriorates quickly or has a short shelf life,
Product Delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package has been opened after Delivery,
Products that after Delivery, due to their nature, remain inextricably linked with other things,
sound or visual recordings or computer programs Delivered in a sealed package, if the package has been opened after Delivery.
The consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. The statement may be submitted on the form, a model of which is attached to the Regulations, placed in the area of ​​the Store’s website and available for download here.
If the Consumer receives a declaration of withdrawal from the Sales Agreement by e-mail, the Seller shall immediately send the Customer a confirmation of its receipt.
Immediately, but no later than within 14 days from the date on which the Consumer withdraws from the Sales Agreement, he is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller. To meet the deadline, it is enough to return the Product before its expiry. This provision does not apply if the Seller has offered to collect the Product himself.
The Seller undertakes to collect the Product at his own expense when, due to its nature, the Product cannot be returned by regular mail, and at the same time the Product was delivered to the Consumer to the place where he lived at the time of the conclusion of the Sales Agreement.
The consumer is liable for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
In the event of withdrawal from the Sales Agreement, it is considered not concluded. If the Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
Information on the exercise of the right to withdraw from the Agreement can be found in the instruction on withdrawal from the Agreement, constituting an attachment to the Regulations, placed on the Store’s website.

§9. Personal data protection

1. The Seller informs that he is the Administrator of personal data processed in connection with the Customer’s use of the Website, in particular the personal data indicated in the forms filled in by the Customer.
2. Personal data is processed in connection with the conclusion and implementation of the Sales Agreement and for the legally justified economic and marketing purpose of the Seller.
3.Personal data will be subject to profiling, i.e. an automated form of personal data processing, which consists in the use of personal data to evaluate certain personal factors of the Customer, in particular to analyze or forecast aspects regarding personal preferences, interests, reliability, behavior, location or his economic situation .
4. The Seller processes the following personal data: name, surname, correspondence address, e-mail address, telephone number, IP address of the End Device, bank account number.
5. Providing personal data is voluntary. Lack of consent to the processing of personal data may prevent the use of the Website and the implementation of the Order.
6. Persons whose personal data are processed may also consent to receive marketing offers and commercial information by electronic means.
7. The processed personal data may be made available or entrusted for processing only to entities authorized under the law or participating in the performance of the Order and contracts for the provision of electronic services.
8. The Customer has the right to control his personal data by submitting such a request to the Seller via e-mail at lorsalonjubilerski@gmail.com, in particular the right to:
1) access your personal data, supplementing and correcting personal data by submitting such a request to the Seller;
2) requests for temporary or permanent suspension of the processing of personal data or their removal if they are incomplete, out of date, untrue or have been collected in violation of the Act or are no longer necessary to achieve the purpose for which they were collected;
3) objecting to the processing of personal data;
4) request deletion of personal data when it becomes unnecessary to achieve the purpose for which it was collected.
9. The processed personal data are stored and secured in accordance with the principles set out in applicable law, in particular Regulation of the European Parliament and the EU Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).
10. The Seller provides comprehensive technical measures to prevent the acquisition and modification of personal data sent electronically by unauthorized persons.
11. The Seller may store http inquiries, therefore some information may be saved in the server log files, including the IP address of the computer from which the inquiry came, the name of the Customer’s station – identification carried out by the http protocol, if possible, date and system time of registration on the website and the arrival of the inquiry, the number of bytes sent by the server, the URL of the page previously visited by the Customer, if the Customer entered via the link, information about the Customer’s browser, information about errors that occurred during the http transaction.
12. Logs can be collected and analyzed as material for the proper administration of the website and the compilation of traffic statistics on the website. Summary of such information does not identify the Customer. Only persons authorized to administer the IT system have access to the information.

§ 10. Amendments to the Regulations

1. These Regulations may be changed for important reasons, including changes in the law or organizational changes of the Seller. The Regulations come into force after 14 days from the date of its publication on the Website.
2. After changing the Regulations, the customer accepts or refuses to accept the regulations.
3. A customer who does not accept the changes introduced in the Regulations has the right to terminate the contract for the provision of electronic services.
4. Orders placed before the entry into force of amendments to the Regulations are implemented in accordance with the current content of the Regulations.

§11 SUPPLEMENTARY PROVISIONS
All trademarks, graphics and photos posted on the Store’s website for the purpose of presenting the Products are subject to the copyrights of their owners.
The online domain of the store, its logos, name and Regulations are the property of copyright and the subject of legal protection.
The customer acknowledges that it is forbidden for the customer to provide illegal content.
The Seller undertakes to make due efforts to enable the proper functioning of the Store and to assist in solving technical problems related to its operation.
The Seller undertakes to carry out activities aimed at protecting the data in the Customer Account against unauthorized access and use. The customer is responsible for the consequences of disclosing his login or password to third parties.
The seller is not responsible for:
interruptions in the proper functioning of the Store and improper performance of the Services, caused by force majeure, in relation to Customers who are not Consumers,
interruptions in the proper functioning of the Store and improper performance of Services to Customers who are not Consumers, caused by technical activities or the cause of the entities through which the Store provides Services,
benefits lost by a customer who is not a consumer,
consequences of the use of access data to the Customer Account by third parties, if they came into their possession as a result of the violation of the provisions of the Regulations by the Customer,
damage caused by the Customer’s breach of the Regulations.

§12 FINAL PROVISIONS
The Seller may collect information in order to store it locally on the Customer’s device, using the browser’s memory mechanism using „cookies”.
The personal data of the Store’s users is processed on the basis of the consent of the data subjects or when it is necessary for the performance of the Agreement, when the data subject is its party or when it is necessary to take action before concluding the Agreement at the request of the data subject.
Personal data is collected in order to provide the Services by the Store. Persons whose data has been collected by the Store have the right to access their data, correct them and submit a motivated written request to stop processing them, as well as to object to this.
By concluding the Agreement for the provision of the Service, the Customer voluntarily authorizes the Seller to send information related to the Agreements and their performance to the Customer’s Contact Details, as well as commercial information, if separate consent is given.
The Customer who is not a Consumer is obliged to inform the Seller about changes to the Customer’s Contact Data, under pain of their effective use for deliveries.
The provisions of these Regulations are not intended to exclude or limit the rights of the Consumer.
In the event of non-compliance of the provisions of the Regulations with the provisions in force in the consumer’s country, the relevant local provisions shall apply. All possible doubts are explained in favor of the consumer.
In the event of non-compliance of the provisions of the Regulations with the provisions of generally applicable law, these provisions shall apply.
In matters not covered by the Regulations, the provisions of Polish generally applicable law shall apply.